Data de entrada: 4 de fev. de 2022

In a call center process, both inbound and outbound call center. The first process widely known as the inbound process or inbound call center is a call center process whose primary responsibility is to handle incoming customer phone calls. It is a customer-oriented call, which contains several reasons, that includes, querying for an order, voicing a complaint, asking a question, canceling a flight reservation, etc.

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